Privacy & Cookies
Last updated: [PLACEHOLDER date]
This is the website of XEPA International Trading FZ-LLC, which operates the brand TOP SOCIAL, based in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates. It is a static brochure site — it exists to introduce our company, not to collect data from you.
Questions about this notice, or about how we handle your details? The data controller is XEPA International Trading FZ-LLC. Write to hey@topsocial.ae.
What we collect
Nothing automatically. This site has no analytics, no advertising cookies, and no forms that store your data on our servers. Browsing these pages does not create a profile of you here.
If you choose to contact us — by email, through the contact form (which simply opens your own email app with a pre-filled message you send yourself), or on WhatsApp — we receive only the details you decide to send: typically your name, your email or phone number, and your message. We use them to reply to you and nothing else.
Cookies
This site sets no tracking, analytics, or advertising cookies. There is no consent banner because there is nothing to consent to.
[PLACEHOLDER: if the hosting provider adds any strictly-necessary or security cookies at the server level, they will be listed here — for counsel and hosting review.]
Legal bases & GDPR / PDPL
When you contact us, we process the details you send in order to answer your enquiry and, where relevant, to take steps at your request before entering into a contract. In GDPR terms this rests on our legitimate interest in responding to you and on pre-contractual steps you have asked for.
We market to visitors in the European Union, so the EU General Data Protection Regulation (GDPR) applies alongside the United Arab Emirates Personal Data Protection Law (PDPL). Where both apply, we hold ourselves to the higher standard.
Your rights
You can ask us to give you access to the details you have sent us, to correct them, to erase them, or to stop using them. Just email hey@topsocial.ae and we will act on your request.
If you believe we have handled your data wrongly, you may also lodge a complaint with your local data protection authority.
Retention
We keep enquiry emails and messages only for as long as we need them to handle your request and any follow-up. After that they are deleted. [PLACEHOLDER: specific retention period — for counsel review.]
Sharing & transfers
We do not sell your data and we do not share it for advertising. The messages you send us are handled by our email provider [PLACEHOLDER: provider name] and, if you write on WhatsApp, by WhatsApp itself, under their own terms. We use these tools only to receive and reply to you.
Company
XEPA INTERNATIONAL TRADING FZ-LLC
Ras Al Khaimah Economic Zone (RAKEZ) · Compass Building, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Marketing Services Licence No. 47034060 · Social Media Marketing Licence No. 46002304
Contact: hey@topsocial.ae
[PLACEHOLDER: this notice is a plain-language summary for a static brochure site and is pending review by legal counsel before publication.]